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MR
Maria Rodriguez 2m ago

I need help with my intake form — the photo upload isn't working...

Student Written Work SMS ✓
JT
James Thompson 15m ago

Re: Reschedule request for next Tuesday's session

Staff SMS opt-out
PO
Officer Patricia Oaks 1h ago

Status update request for defendant #AC-4521

CCM
DW
David Wilson Yesterday

Thanks for the update on my payment plan.

Student
SY
System Notification May 17

Batch SMS completed: 20/20 delivered successfully

System
LC
Lisa Chen May 16

Can you review the progress report for AC-3891?

Staff
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MR

Maria Rodriguez

Student • Account #AC-7823 • Last active 2 min ago

MR

Hi, I need help with my intake form. When I try to upload my photo ID, the page just shows a spinner and nothing happens. I've tried on both my phone and my laptop.

Today at 10:32 AM

SJ

Hi Maria! I can help with that. Could you tell me what file format your photo is in? We accept JPG, PNG, and PDF files up to 5MB.

Today at 10:35 AM • Read

MR

It's a HEIC file from my iPhone. Is that supported? I tried converting it but I'm not sure how.

Today at 10:41 AM

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